Manufacturer Warranty Guidance for Welding Equipment & Supplies
All products supplied by Sultani Gas are covered by the applicable manufacturer’s warranty, subject to the manufacturer’s own terms, conditions, registration requirements and exclusions.
Warranty Coverage Varies by Brand, Product and Model
Warranty periods and claim procedures vary depending on the brand, product type and model. In many cases, online product registration within a set timeframe is required to activate extended warranty periods.
The information below is provided for general guidance only. Customers should always refer to the official manufacturer warranty documentation for their specific product.
Machine Warranty by Brand
Many welding machines and power sources include manufacturer warranty cover, but conditions vary by supplier, machine range and registration status.
- Many Jasic welding inverters and plasma cutters are supplied with a standard 5-year warranty in the UK and Ireland.
- Warranty covers defects in materials or manufacturing.
- Online registration within 28 days of purchase is required to activate the extended warranty.
- Equipment must be used in accordance with the operating manual.
- Repairs must be carried out by Wilkinson Star or authorised service agents.
- Misuse, neglect, incorrect installation or unauthorised repairs are not covered.
- Selected premium inverter welders, including certain XTM and XTT models, may carry a 5-year warranty.
- Registration within 28 days is required for selected extended warranty cover.
- Many standard inverter models carry a 3-year warranty.
- Older XTE transformer-based machines typically carry a 2-year warranty.
- Applies to machines purchased from authorised UK and Ireland distributors.
- Most SWP welders, particularly those in the Stealth inverter range, are supplied with a standard 5-year warranty.
- Covers manufacturing defects under normal, correct use.
- GYS welding machines typically come with a standard 2-year warranty.
- Warranty covers manufacturing defects when used and maintained correctly.
- SIP welders include a minimum 12-month warranty.
- Many professional and industrial models offer extended warranties of 2 or 3 years.
- Warranty applies to manufacturing defects and excludes wear or misuse.
- Böhler Welding machines may be covered by a warranty of up to 5 years, depending on the model.
- Product registration is required to activate extended coverage.
- Covers defects in materials or workmanship under normal operating conditions.
- ESAB warranties vary by machine, component and region.
- Many professional MIG welders, including Rebel and Fabricator ranges, carry a 3-year warranty on the power source.
- Some models or components, such as transformers on certain units, may be covered for up to 5 years.
- Product registration is required. Customers must verify coverage for their specific model on the ESAB website.
Helmet Warranty
- Welding helmets typically carry warranties covering defects in materials and workmanship.
- Warranty periods generally range from 1 to 5 years, depending on brand and model.
- Many standard helmets carry a 2-year warranty, with premium models offering up to 5 years.
Torch Warranty
- Welding torches typically carry a 1 to 2-year warranty.
- Warranty covers manufacturing defects.
- Consumable parts and normal wear are excluded.
Consumables Are Designed to Wear Out
Welding consumables, including electrodes, welding wire, contact tips, nozzles, liners and similar items, generally do not carry a long-term or explicit manufacturer warranty.
These products are designed to wear out, and their lifespan is affected by usage, application, storage and environmental conditions.
Faulty Goods at Purchase
- All goods must be of satisfactory quality, fit for purpose and as described at the time of sale.
- If consumables are faulty at purchase, customers are entitled to remedies.
- In the UK, claims for faulty goods may be brought for up to 6 years, or 5 years in Scotland.
- Claims must relate to an inherent fault, not normal wear, misuse or storage conditions.
Before Making a Warranty Claim
- Warranty terms are set by the manufacturer, not Sultani Gas.
- Proof of purchase is required for all warranty claims.
- Registration deadlines must be met where applicable.
- Misuse, lack of maintenance, accidental damage or unauthorised repairs may invalidate warranty coverage.
Need Warranty Support?
For exact warranty terms, customers should always consult the manufacturer’s official documentation or website for their specific product. If you need help identifying the correct route, contact Sultani Gas and we will guide you where possible.