Warranty Information

All products supplied by Sultani Gas are covered by the applicable manufacturer’s warranty, subject to the manufacturer’s specific terms and conditions. Warranty coverage varies by brand, product type, and model. In many cases, product registration within a specified timeframe is required to activate extended warranty periods.

The information below is provided for general guidance only. Customers must always refer to the official manufacturer warranty documentation for their specific product.

Welding Machines & Power Sources

Jasic / Weldstar (Wilkinson Star)

  • Many Jasic welding inverters and plasma cutters are supplied with a standard 5-year warranty in the UK and Ireland.
  • Warranty covers defects in materials or manufacturing.
  • Online registration within 28 days of purchase is required to activate the extended warranty.
  • Equipment must be used in accordance with the operating manual.
  • Repairs must be carried out by Wilkinson Star or authorised service agents.
  • Misuse, neglect, incorrect installation, or unauthorised repairs are not covered.

Parweld

  • 5-year warranty on selected premium inverter welders (including certain XTM and XTT models), subject to registration within 28 days.
  • Many standard inverter models carry a 3-year warranty.
  • Older XTE transformer-based machines typically carry a 2-year warranty.
  • Applies to machines purchased from authorised UK / Ireland distributors.

SWP (Specialised Welding Products)

  • Most SWP welders, particularly those in the Stealth inverter range, are supplied with a standard 5-year warranty.
  • Covers manufacturing defects under normal, correct use.

GYS

  • GYS welding machines typically come with a standard 2-year warranty.
  • Warranty covers manufacturing defects when used and maintained correctly.

SIP

  • SIP welders include a minimum 12-month warranty.
  • Many professional and industrial models offer extended warranties of 2 or 3 years.
  • Warranty applies to manufacturing defects and excludes wear or misuse.

Böhler Welding

  • Böhler Welding machines may be covered by a warranty of up to 5 years, depending on the model.
  • Product registration is required to activate extended coverage.
  • Covers defects in materials or workmanship under normal operating conditions.

ESAB

  • ESAB warranties vary by machine, component, and region.
  • Many professional MIG welders (including Rebel and Fabricator ranges) carry a 3-year warranty on the power source.
  • Some models or components (such as transformers on certain units) may be covered for up to 5 years.
  • Product registration is required; customers must verify coverage for their specific model on the ESAB website.

Welding Helmets

  • Welding helmets typically carry warranties covering defects in materials and workmanship.
  • Warranty periods generally range from 1 to 5 years, depending on brand and model.
  • Many standard helmets carry a 2-year warranty, with premium models offering up to 5 years.

Welding Torches

  • Welding torches typically carry a 1 to 2-year warranty.
  • Warranty covers manufacturing defects and excludes consumable parts and normal wear.

Welding Consumables

Welding consumables (including electrodes, welding wire, contact tips, nozzles, liners, and similar items) generally do not carry a long-term or explicit manufacturer warranty. These products are designed to wear out, and their lifespan is affected by usage, application, storage, and environmental conditions.

  • Normal wear and tear is not covered by manufacturer warranties.
  • Consumables are excluded from machine and extended power source warranties.

Statutory Consumer Rights

  • All goods must be of satisfactory quality, fit for purpose, and as described at the time of sale.
  • If consumables are faulty at purchase, customers are entitled to remedies.
  • In the UK, claims for faulty goods may be brought for up to 6 years (5 years in Scotland).
  • Claims must relate to an inherent fault, not normal wear, misuse, or storage conditions.

Important Warranty Conditions

  • Warranty terms are set by the manufacturer, not Sultani Gas.
  • Proof of purchase is required for all warranty claims.
  • Registration deadlines must be met where applicable.
  • Misuse, lack of maintenance, accidental damage, or unauthorised repairs may invalidate warranty coverage.

For exact warranty terms, customers should always consult the manufacturer’s official documentation or website for their specific product.